Delivery and returns
PROCESSING AND SHIPPING TIME
All orders are processed on weekdays from 8:00 AM to 5:00 PM and shipped within 1-3 business days. Orders are not shipped on weekends and holidays. In case of changes, you will be contacted personally via email. Shipping time depends on the delivery location and service provider.
SHIPPING COSTS AND DELIVERY INFORMATION
ORDER PAYMENT
You can pay for your order by bank transfer after receiving the invoice. When you receive your order on site (Ventspils Street 56, Liepāja), you can also pay for your order in cash.
RIGHT OF REFUSAL
The Buyer has the right to refuse the goods within 14 calendar days from the moment of receipt of the Goods by sending a letter of refusal to the Seller. The Seller shall send the letter of refusal form to the Buyer by e-mail at the Buyer's request. The Buyer shall be obliged to return the goods to the Seller within 7 days after sending the letter of refusal. All expenses incurred in connection with sending the goods back to the Seller shall be borne by the Buyer.
The buyer cannot exercise the right of withdrawal if:
- the ordered goods are made specifically for the Buyer according to an individual order;
- the buyer has used the product.
Article 12, Part 6 of the Consumer Rights Protection Law of the Republic of Latvia states that "the consumer is responsible for maintaining the quality and safety of the goods during the period of exercising the right of withdrawal". The Seller reserves the right to refuse the Buyer to exercise the right of withdrawal or to withhold compensation in the event that the goods are damaged, due to careless handling of the goods during use or failure to follow the instructions, if the original packaging of the goods has been lost or if its packaging is significantly damaged.
DATA PROCESSING
By entering the required information when placing an order, the Buyer confirms that he/she has read and agrees that the data provided by him/her is used so that the Seller can accept the Buyer's order and deliver the goods in accordance with the requirements of the legislation of the Republic of Latvia. By entering the information, the Buyer agrees that notifications related to the processing of the Buyer's order will be sent to the specified e-mail address.
QUESTIONS?
Write to iedezsveci@gmail.com