Privacy policy
PRIVACY POLICY
1. GENERAL PROVISIONS
1.1. This Privacy Policy describes how Līga Agruma, Reg. No. 12069611757, Ventspils Street 56-18, Liepāja (hereinafter referred to as the “Data Controller”), collects, processes, and stores personal data obtained by IEDEDZ SVECI from its customers and persons who visit the online website (hereinafter also referred to as the “Data Subject” or “You”).
1.2. Personal data is any information relating to an identified or identifiable natural person, i.e., the Data Subject. Processing means any operation performed on personal data, such as collection, recording, transformation, use, viewing, deletion, or destruction.
1.3. The Data Controller complies with the data processing principles set out in the legislation and can confirm that personal data is processed in accordance with the applicable laws.
2. COLLECTION, PROCESSING, AND STORAGE OF PERSONAL DATA
2.1. The Data Controller collects, processes, and stores personally identifiable information mainly through the online store’s website and email.
2.2. By visiting and using the services provided in the online store, you agree that any information provided will be used and managed for the purposes defined in this Privacy Policy.
2.3. The Data Subject is responsible for ensuring that the submitted personal data is correct, accurate, and complete. Knowingly providing false information is considered a violation of our Privacy Policy. The Data Subject must immediately notify the Data Controller of any changes to the submitted personal data.
2.4. The Data Controller is not liable for any losses incurred by the Data Subject or third parties if they arise due to the provision of false personal data.
3. PROCESSING OF CUSTOMER PERSONAL DATA
3.1. The Data Controller may process the following personal data:
3.1.1. First name, last name
3.1.2. Contact information (email address and/or phone number)
3.1.4. Transaction data (purchased goods, delivery address, price, payment information, etc.)
3.1.5. Any other information submitted to us during the purchase of goods or services offered on the website or during communication with us.
3.2. In addition to the above, the Data Controller has the right to verify the accuracy of the submitted data using publicly available registers.
3.3. The legal basis for personal data processing is set out in Article 6(1)(a), (b), (c), and (f) of the General Data Protection Regulation:
a) the Data Subject has given consent to the processing of their personal data for one or more specific purposes;
b) processing is necessary for the performance of a contract to which the Data Subject is party or in order to take steps at the request of the Data Subject prior to entering into a contract;
c) processing is necessary for compliance with a legal obligation to which the Data Controller is subject;
f) processing is necessary for the purposes of the legitimate interests pursued by the Data Controller or a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the Data Subject which require the protection of personal data, in particular if the Data Subject is a child.
3.4. The Data Controller stores and processes the personal data of the Data Subject for as long as at least one of the following criteria applies:
3.4.1. The personal data is necessary for the purposes for which it was received;
3.4.2. For as long as the Data Controller and/or the Data Subject may exercise their legitimate interests in accordance with the procedures set out in external laws and regulations, such as filing objections or bringing claims in court;
3.4.3. For as long as there is a legal obligation to retain the data, such as under the Accounting Law;
3.4.4. For as long as the Data Subject’s consent to the relevant personal data processing is valid, if there is no other legal basis for processing personal data.
Once the circumstances specified in this clause cease to exist, the retention period for the Data Subject’s personal data ends, and all relevant personal data is permanently deleted from computer systems and electronic and/or paper documents containing the relevant personal data, or such documents are anonymised.
3.5. In order to fulfil its obligations towards you, the Data Controller has the right to transfer your personal data to cooperation partners and data processors who carry out the necessary data processing on our behalf, such as accountants, courier services, etc.
4. RIGHTS OF THE DATA SUBJECT
4.1. In accordance with the General Data Protection Regulation and the laws of the Republic of Latvia, you have the right to:
4.1.1. Access your personal data, receive information about its processing, request a copy of your personal data in electronic format, and the right to data portability;
4.1.2. Request the correction of inaccurate or incomplete personal data;
4.1.3. Erase your personal data (“to be forgotten”), except in cases where the law requires data retention;
4.1.4. Withdraw your previously given consent to the processing of personal data;
4.1.5. Restrict the processing of your data – the right to request that we temporarily completely stop processing all your personal data;
4.1.6. Contact the Data State Inspectorate.
You may submit a request to exercise your rights by filling out a form in person at Ventspils Street 56-18, Liepāja, or by sending a request electronically to the customer support service at iededzsveci@gmail.com.
5. FINAL PROVISIONS
5.1. This Privacy Policy has been prepared in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (27 April 2016) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation), as well as the applicable laws of the Republic of Latvia and the European Union.
5.2. The Data Controller has the right to make changes and additions to the Privacy Policy at any time and without prior notice. Amendments shall take effect upon their publication on the website www.iededzsveci.com.